Return & Refund
Return & Refund Policy
Thank you for choosing LoopQmallShop! We are committed to providing you with high-quality household and cleaning products. If you are not satisfied with your purchase, our return and refund policy is here to help.
Return Policy
Return Period
If you are not satisfied with the received product, you can request a return within 7 days of receipt.
Return Conditions
- The product must be unused and in its original packaging.
- Please include proof of purchase (such as an invoice or order confirmation email).
Return Process
- Please contact customer service (support@loopqmallshop.com) with your order number and reason for return.
- We will provide you with the return address and further instructions.
Return Period
If you are not satisfied with the received product, you can request a return within 7 days of receipt.
Return Conditions
- The product must be unused and in its original packaging.
- Please include proof of purchase (such as an invoice or order confirmation email).
Return Process
- Please contact customer service (support@loopqmallshop.com) with your order number and reason for return.
- We will provide you with the return address and further instructions.
Refund Policy
Refund Processing
Once we receive the returned product and confirm it meets the return conditions, we will process the refund within 7 business days.
Refund Method
Refunds will be issued using your original payment method, such as credit card or other payment options. Please note that the actual time for the refund to appear may vary depending on your bank or payment provider.
Shipping Costs
- If the return is due to a product quality issue, the shipping cost will be covered by us.
- If the return is for personal reasons, the shipping cost will be borne by you.
Refund Processing
Once we receive the returned product and confirm it meets the return conditions, we will process the refund within 7 business days.
Refund Method
Refunds will be issued using your original payment method, such as credit card or other payment options. Please note that the actual time for the refund to appear may vary depending on your bank or payment provider.
Shipping Costs
- If the return is due to a product quality issue, the shipping cost will be covered by us.
- If the return is for personal reasons, the shipping cost will be borne by you.
Important Notes
- For sale items, cleaning products, and personal care items, returns are generally not accepted for hygiene reasons unless there is a quality issue.
- Please ensure the product is securely packaged during return shipping to avoid damage.
If you have any questions or need further assistance, please feel free to contact customer service. Thank you for your support and trust in LoopQmallShop!
Let me know if you need any adjustments or additional information!
